I tried starting up The Sims 2 with custom content disabled. I saved before forcing an error on the reporter so that I could try various things out.
Again, when I loaded up the save game the reporter Sim was unclickable (the old 'There are no actions available' comment appears when I try) and the only way to make him clickable was to use testing cheats - Make Selectable.
After having done the 'May I Help You?' routine with him, I made him unselectable again, and he continued to be clickable until he'd finished his review of the shop and gave me a nice shiny Best of the Best award.
This is in contrast to my earlier attempt with custom content switched on, in which he became unclickable again shortly after being made unselectable, which resulted in the 'I'm melting' sketch
However, consequently, even with custom content switched back on, I was able to repeat the procedure and get my award. Which is very confusing to say the least.
Given that the test is not conclusive proof of any malfunctioning within hacks that I have installed, and that in fact Sims spawning in as uninteractable could be something caused by a clean installation, all I can ask is, has anyone else come across this problem?