Yeah, it was weird. Apparently, they were dumbfounded that this could have happened.
Some of us discussed this in another thread, I can't remember what it was right now, but we were discussing paying bills. Some of us had been using moveobjects to place a small table right under the mailbox to create a shelf, and someone mentioned windkeeper's mailbox covers at TSR, which also required the use of moveobjects but was much more attractive. However, since OFB, neither of these methods are possible.
I tried using the old Pay-at-box hack, which JM said didn't work in NL, but someone said it was working fine for them. It does appear to work, until someone receives a love letter or coupon. The sim will to to the box as normal, but they cannot pay the bills. They hold their hand as if it's holding the bills, but there is nothing there. Then they just return to a standing position. The option to Pay Bills does not go away. The only way to get whatever is in the mailbox is to quit the game and remove this hack. So it is indeed broken as JM said.
So I guess the only solution is to place a table somewhere close to the mailbox as before, although it doesn't look as nice nor is it as convenient as the method using moveobjects.
I also hoped this would be fixed in the patch, but I guess they haven't figured out the problem yet.