I have no idea what's going on but I'm frustrated enough to risk asking if anyone here knows what's going on. I had a problem that I noticed mostly in bodyshop. I couldn't change the faces on my sims. All of the face options appear to be the same. I could change pretty much everything else but not the face. Also, in CAS, the sims are stiff like bodyshop figures and hold their arms out in the default bodyshop pose. It affected the thumbnails I don't know if it affects gameplay or not since I immediately exited out. So I reinstalled, hoping that it would be fixed. It didn't. I have all EPs except pets installed, along with the Teen and H&M stuff packs. The problem remains irregardless of the EPs installed, even with just the base game. Here's a picture of what it looks like in bodyshop