Odd custom hair issue.

[Solowren]

For a few of the custom hairs I have, not all of them, there exists this problem:

I pick, say, a silver hair through the mirror. in the preview, it shows as silver. When I accept it and exit the change appearance window, the hair is now black.

Like I said, this does not happen for all of my custom hair, but for the ones it does happen for, it happens consistently. I've regenerated the thumbnails and deleted groups and whatnot, with no difference.

It seems like the game is associating the custom color incorrectly with the black recolor file or something, because the incorrect hair color is always the black recolor of the same mesh.

Anyone have any ideas or experience with something like this?

[kuronue]

Is it the black recolor or is it solid black like it can't find the texture or the lighting has barfed on it?

[Solowren]

It's the black recolor.

[Gwill]

I've had that happen too.  It doesn't always fall back on black, I've seen custom change into both blond and brown, but the source of the issue has always been a custom hair in the same family as binned hairs.  Re-binning has sometimes worked for me, but not always.

[Solowren]

Okie dokie, I'll try that right now and see if it does the trick.

[loripanori]

I'm having the exact same problem...
 
I only have about 3 or 4 downloaded hairs in the custom bin (weird colours like blue, pink, purple, etc.), but none of them show up the right colour in game...  Like you said, the colour looks right in the change appearance window, but not once I exit.  Funny thing is that the portraiture picture of the sim changes, so that in their little portrait they'll have purple hair, but in game it'll look black or brown.  The 4 hairs I have are from different sites (XM sims and Raonjena I think), so I don't think that's the problem...  but I'm not sure.  

All of my custom hair colours are binned into the custom bin using Theo's colour binning tool in SimPE, so that might be causing the problem...  I'll try re-binning to remove the family association...  and maybe I'll try re-binning with wardrobe wrangler, to see if that changes anything.  Let me know if anything works for you   

[Solowren]

It worked! Thanks Gwill.

Loripanori, I just changed the family of the custom hair that was screwing up, and voila! fixed. I don't remember if Theo's tool can do that; I've been using the Wardrobe Wrangler since it came out.

[loripanori]

Woo, I'm glad it's fixed!!  It's been driving me nuts.  I tried searching for a solution before, but I always just got a pile of useless information about custom hair.  I just exited my game to come post about it, when I saw your post.  What a coincidence.

When re-binning mine with Wardrobe Wrangler I just noticed that for the hairs binned "custom" with theo's tool, the colour bin value and family value are exactly the same...  Could that be causing the problem?  Or is that normal for hair in the custom bin?

ETA:
Nevermind, I don't think it matters...  I tried changing the colour bin value so that it's different than the family value, but the hair still looked brown/black in game...  the only solution seems to be changing the family value so that the custom colours are no longer associated with the normal colour family.

[Quinctia]

It ought to be able to handle custom colors in the same family as the other ones.  I haven't had a problem in the past, and I binned tons of hairs when I originally found out about Theo's plug-in.

[Solowren]

It ought to be able to handle custom colors in the same family as the other ones.  I haven't had a problem in the past, and I binned tons of hairs when I originally found out about Theo's plug-in.

It ought to, yes, but some of them can't. I also binned hundreds of hair files when I first got the plugin, and like I mentioned, only a few have problems.

[Gwill]

I have lots of white hair binned as custom with the same family as its natural counterparts (to make them share grey hair).  I've only had problems with two or three hairs.  It *should* work, it just occasionally doesn't.
I haven't looked too closely into the issue, since I've only had it happen a handful of times  out of hundreds.

[loripanori]

It's funny, because I've only tried binning a total of 5 custom hair colours (because I rarely download non-standard colours), but all of them changed to a normal hair colour in game.  Which made me think it was a glitch in the binning process...  But since it happens so rarely to everyone else, I guess I just have bad luck!

[Lord Darcy]

I think custom-binned recolors was newly broken by FT.

Prior to FT, I binned lots of weird recolors (like pink and green) of the same mesh to custom bin, with the same family value as 4 natural colors. They all worked fine before FT, but stopped working after installing FT. When I give a Sim one of those custom-binned hairs, only thumbnail picture is updated. His hair reverts to one of 4 natural colors which share the same family value as custom-binned ones.

I solved it by giving a new family value to custom-binned hairs. It doesn't have to be unique for each custom-binned hair. It only needs to be different from 4 natural colors.

FYI, the hair in question was one of Raonjena male hair.

[Solowren]

FYI, the hair in question was one of Raonjena male hair.

Odd, that's one of the hairs that was messing up on me, too. The XM hairs also like to give me problems.

[loripanori]

All of the custom hairs I've tested (and had mess up) have been Raonjena or XM Sims as well...
I'm not sure if that's  significant, or just a coincidence...  maybe those are just the main places we get these odd hair colours... 

[witch]

Raonjena - from MTS2?

I recently downloaded a new virus checker from sourceforge called ClamWin - it doesn't scan constantly! - and it picked up a couple of dodgy zips in my sims hair. I'm pretty sure it was that name on the zip files, Raonjena. I just deleted the zips and didn't examine further as I wasn't using the hair.

Might be worth seeing if anyone else gets results on a virus scan.

[Lord Darcy]

Raonjena - from MTS2?

I recently downloaded a new virus checker from sourceforge called ClamWin - it doesn't scan constantly! - and it picked up a couple of dodgy zips in my sims hair. I'm pretty sure it was that name on the zip files, Raonjena. I just deleted the zips and didn't examine further as I wasn't using the hair.

Might be worth seeing if anyone else gets results on a virus scan.

It wasn't other people's retextures that were posted on MTS2. I got mine from booty, so it should be safe.
I also got some free Raon hairs from their own website. So far, Kaspersky hasn't reported infected files.

[Gwill]

All of the custom hairs I've tested (and had mess up) have been Raonjena or XM Sims as well...
I'm not sure if that's  significant, or just a coincidence...  maybe those are just the main places we get these odd hair colours... 

Coincidence.
Mine were Peggy and Rose hairs.