Edit: I've got a sim that has 0 in niceness, and I've noticed that whenever she Call>Friends (autoyak), the action queue shows 'crank calling' instead of 'call sim'. Got a fright and promptly checked if she's made any enemies as she had been on the phone for the better part of the day, thank goodness it wasn't harassment calls she had been making in place of friendly ones to repair friendships.
I've found that it will show various icons but they don't mean anything. Lots of times mine will say Call/Family even though I clicked Call Friends. Sometimes since NL, it will say Manage Groups.