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Author Topic: Getting errors upon loading neighborhood  (Read 4398 times)
Motoki
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Getting errors upon loading neighborhood
« on: 2006 October 09, 02:25:46 »
THANKS THIS IS GREAT

Somehow my neighborhood got hosed. I was in a lot in build mode changing some things around one night and when I saved and exited the game crashed. Ever since then whenever I load this neighborhood or any subneighborhood (uni, downtown, shopping district) the game crashes before the neighborhood loads.

It does this even when I take all downloads out and just run the straight TS2 game. None of the other neighborhoods do this, they all work fine. It's just this one, neighborhood 4 (a custome neigbhorhood) that does this and unfortunately it is my main one.

I can't seem to figure out the problem but I will post a log here in case anyone else knows. Note that this log is from load the game with NO downloads or custom content but it also will do the same crash with all the CC.


Exception time: 10/02/2006, at 20:52:57.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 424 (0x000001a8).
Version information:
Application/module path: C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe
Application/module version name: The Sims 2 EP3
Application/module version: 1.5.0.121
System version: Windows NT 5.1
System memory: 1024 Megabytes total, 456 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: MIKEANDCHRIS
MemoryUsage: 200380K
Neighborhood Name: Crescent Bay
Neighborhood Prefix: N004
Lot Name:
Extra Exception Data End:

Exception module:  C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe.
Exception address: 0x00d93509. Section:Offset: 0x01:0x00992509.

Registers
   EAX: 01b503f4
   EBX: 01b83618
   ECX: 00000000
   EDX: 01125b50
   ESI: 00000000
   EDI: 010989d8
   CS:EIP: 001b:00d93509
   SS:ESP: 0023:0012fa98  EBP:0012fc34
   DS:0023  ES:0023  FS:003b  GS:0000
   Flags: 00210246

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000   15814656 Sims2SP2.exe       C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe
   0x7c900000     720896 ntdll.dll          C:\WINDOWS\system32\ntdll.dll
   0x7c800000     999424 kernel32.dll       C:\WINDOWS\system32\kernel32.dll
   0x4fdd0000    1728512 d3d9.dll           C:\WINDOWS\system32\d3d9.dll
   0x6d990000      24576 d3d8thk.dll        C:\WINDOWS\system32\d3d8thk.dll
   0x77f10000     290816 GDI32.dll          C:\WINDOWS\system32\GDI32.dll
   0x77d40000     589824 USER32.dll         C:\WINDOWS\system32\USER32.dll
   0x77c10000     360448 msvcrt.dll         C:\WINDOWS\system32\msvcrt.dll
   0x77dd0000     634880 ADVAPI32.dll       C:\WINDOWS\system32\ADVAPI32.dll
   0x77e70000     593920 RPCRT4.dll         C:\WINDOWS\system32\RPCRT4.dll
   0x77c00000      32768 VERSION.dll        C:\WINDOWS\system32\VERSION.dll
   0x76b40000     184320 WINMM.dll          C:\WINDOWS\system32\WINMM.dll
   0x76390000     118784 IMM32.dll          C:\WINDOWS\system32\IMM32.dll
   0x75a70000     135168 MSVFW32.dll        C:\WINDOWS\system32\MSVFW32.dll
   0x7c9c0000    8478720 SHELL32.dll        C:\WINDOWS\system32\SHELL32.dll
   0x77f60000     483328 SHLWAPI.dll        C:\WINDOWS\system32\SHLWAPI.dll
   0x5d090000     630784 COMCTL32.dll       C:\WINDOWS\system32\COMCTL32.dll
   0x73b50000      94208 AVIFIL32.dll       C:\WINDOWS\system32\AVIFIL32.dll
   0x774e0000    1298432 ole32.dll          C:\WINDOWS\system32\ole32.dll
   0x77be0000      86016 MSACM32.dll        C:\WINDOWS\system32\MSACM32.dll
   0x77120000     569344 OLEAUT32.dll       C:\WINDOWS\system32\OLEAUT32.dll
   0x71ab0000      94208 WS2_32.dll         C:\WINDOWS\system32\WS2_32.dll
   0x71aa0000      32768 WS2HELP.dll        C:\WINDOWS\system32\WS2HELP.dll
   0x73f10000     376832 DSOUND.dll         C:\WINDOWS\system32\DSOUND.dll
   0x773d0000    1056768 comctl32.dll       C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
   0x59a60000     659456 DbgHelp.dll        C:\WINDOWS\system32\DbgHelp.dll
   0x76bf0000      45056 psapi.dll          C:\WINDOWS\system32\psapi.dll
   0x74720000     311296 MSCTF.dll          C:\WINDOWS\system32\MSCTF.dll
   0x76ee0000     245760 rasapi32.dll       C:\WINDOWS\system32\rasapi32.dll
   0x76e90000      73728 rasman.dll         C:\WINDOWS\system32\rasman.dll
   0x5b860000     344064 NETAPI32.dll       C:\WINDOWS\system32\NETAPI32.dll
   0x76eb0000     192512 TAPI32.dll         C:\WINDOWS\system32\TAPI32.dll
   0x76e80000      57344 rtutils.dll        C:\WINDOWS\system32\rtutils.dll
   0x76c30000     188416 WINTRUST.dll       C:\WINDOWS\system32\WINTRUST.dll
   0x77a80000     606208 CRYPT32.dll        C:\WINDOWS\system32\CRYPT32.dll
   0x77b20000      73728 MSASN1.dll         C:\WINDOWS\system32\MSASN1.dll
   0x76c90000     163840 IMAGEHLP.dll       C:\WINDOWS\system32\IMAGEHLP.dll
   0x72d20000      36864 wdmaud.drv         C:\WINDOWS\system32\wdmaud.drv
   0x72d10000      32768 msacm32.drv        C:\WINDOWS\system32\msacm32.drv
   0x77bd0000      28672 midimap.dll        C:\WINDOWS\system32\midimap.dll
   0x73ee0000      16384 KsUser.dll         C:\WINDOWS\system32\KsUser.dll
   0x755c0000     188416 msctfime.ime       C:\WINDOWS\system32\msctfime.ime
   0x20000000    2904064 xpsp2res.dll       C:\WINDOWS\system32\xpsp2res.dll
   0x0ffd0000     163840 rsaenh.dll         C:\WINDOWS\system32\rsaenh.dll
   0x769c0000     733184 userenv.dll        C:\WINDOWS\system32\userenv.dll
   0x77fe0000      69632 secur32.dll        C:\WINDOWS\system32\secur32.dll
   0x75e60000      77824 cryptnet.dll       C:\WINDOWS\system32\cryptnet.dll
   0x76f60000     180224 WLDAP32.dll        C:\WINDOWS\system32\WLDAP32.dll
   0x4d4f0000     360448 WINHTTP.dll        C:\WINDOWS\system32\WINHTTP.dll
   0x722b0000      20480 SensApi.dll        C:\WINDOWS\system32\SensApi.dll
   0x76fd0000     520192 CLBCATQ.DLL        C:\WINDOWS\system32\CLBCATQ.DLL
   0x77050000     806912 COMRes.dll         C:\WINDOWS\system32\COMRes.dll
   0x4f680000    2125824 dxdiagn.dll        C:\WINDOWS\system32\dxdiagn.dll
   0x74ef0000      32768 wbemprox.dll       C:\WINDOWS\system32\wbem\wbemprox.dll
   0x75290000     225280 wbemcomn.dll       C:\WINDOWS\system32\wbem\wbemcomn.dll
   0x74ed0000      57344 wbemsvc.dll        C:\WINDOWS\system32\wbem\wbemsvc.dll
   0x75690000     483328 fastprox.dll       C:\WINDOWS\system32\wbem\fastprox.dll
   0x76080000     413696 MSVCP60.dll        C:\WINDOWS\system32\MSVCP60.dll
   0x767a0000      77824 NTDSAPI.dll        C:\WINDOWS\system32\NTDSAPI.dll
   0x76f20000     159744 DNSAPI.dll         C:\WINDOWS\system32\DNSAPI.dll
   0x73760000     299008 ddraw.dll          C:\WINDOWS\system32\ddraw.dll
   0x73bc0000      24576 DCIMAN32.dll       C:\WINDOWS\system32\DCIMAN32.dll
   0x6d910000     462848 D3DIM.DLL          C:\WINDOWS\system32\D3DIM.DLL
   0x60300000      28672 idle.dll           C:\Program Files\Yahoo!\Messenger\idle.dll
   0x7c340000     352256 MSVCR71.dll        C:\Program Files\Yahoo!\Messenger\MSVCR71.dll
   0x60000000     360448 ijl15.dll          C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\ijl15.dll

Call stack:
0x0001:0x00992509 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 65417
0x0001:0x009929a9 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 66601
0x0001:0x00992b6c C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 67052
0x0001:0x00964a90 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2723266
0x0001:0x00963f58 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2720394
0x0001:0x00983d22 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 6050
0x0001:0x00005a9b C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe.
0x0001:0x00982fd2 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 2642
0x0001:0x000045bc C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe.
0x0001:0x00983404 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 3716
0x0001:0x00983548 C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 4040
0x0001:0x0097df4e C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2826880
0x0001:0x008f65be C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\TSBin\Sims2SP2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2271472
0x0001:0x00015fd7 C:\WINDOWS\system32\kernel32.dll RegisterWaitForInputIdle() + 73

Stack data: (ESP is 0x0012fa98)
0x0012f918   00000000 0080fd9a 0f400000 00000000 00000000 0027dded fd3f0000 00000000
0x0012f938   0e34473e 0e34473e 0e34473e 0e34473e 55eef0c3 acb7d6c3 0281bcc3 4bf8dbc3
0x0012f958   946ffbc3 c4e1e0c3 f353c6c3 fbe6c1c3 037abdc3 1218cbc3 21b6d8c3 f1d2dbc3
0x0012f978   c2efdec3 f6b6dfc3 2a7ee0c3 01f9d2c3 00000000 0000003f 00000000 0000003f
0x0012f998   00000000 0000003f 00000000 0000003f 00000030 00000030 00000030 00000030
0x0012f9b8   be16807c 74040000 84010000 00000000 5060f673 5060f673 03002f00 d0f21200
0x0012f9d8   18000000 10f31200 9416807c 5060f673 5060f673 c0f21200 2cf21200 e5030000
0x0012f9f8   00000000 38f21200 b00a817c 54f51200 a89a837c b00a817c ffffffff 9416807c
0x0012fa18   8a22f173 74040000 03002f00 d0f21200 18000000 10f31200 04000000 c0f21200
0x0012fa38   5060f673 e0f21200 8487f173 f8878001 00000000 e8f21200 c787f173 74040000
0x0012fa58   03002f00 d0f21200 18000000 10f31200 04000000 00000000 00000000 00000000
0x0012fa78   b0878001 20c9581d 9baccf11 a5d628db 04c10000 00000000 02000000 04f31200
0x0012fa98   00000000 1836b801 3007b501 c0a92909 5de88529 8867920b b0f55610 a067920b
0x0012fab8   dfba5d00 38fb1200 285fff00 ffffffff 90063c00 39b6d477 9d2f6100 90063c00
0x0012fad8   f8fa1200 90063c00 00000000 00000000 60840701 03000000 0cfb1200 368bd477
0x0012faf8   1c0b01cb 00000000 00000000 00000000 20030000 58020000 00000000 00000000
0x0012fb18   e0e01485 00010000 00000000 00000000 00000000 300360c0 d8d12fe1 d0fa1200
0x0012fb38   e0fb1200 10486100 00000000 e9486100 90063c00 10486100 88fb1200 c4fb1200
0x0012fb58   00000000 0c710c02 4487d477 0c710c02 0f000000 00000000 00000000 10486100
0x0012fb78   cdabbadc 00000000 c4fb1200 10486100 f0fb1200 2688d477 00f0fd7f f0fb1200
0x0012fb98   6a88d477 b0fb1200 3a88d477 00000000 90063c00 e497c209 14000000 01000000
0x0012fbb8   00000000 00000000 10000000 00000000 582a9807 00000000 00000000 00000000
0x0012fbd8   a4fb1200 10fc1200 34fc1200 6f04d777 4088d477 ffffffff 10000000 e5964100
0x0012fbf8   04000000 01000000 3072c109 3007b501 346a2acc 6a0a006f 00000000 00000000

Instruction data: (EIP is 0x00d93509)
0x00d93489   09 00 00 00 8b 4d ec e9 8c 03 00 00 e8 b0 86 69 ff 8b 10 68 c0 88 09 01 ff 73 28 8b c8 ff 92 1c
0x00d934a9   01 00 00 c7 43 14 0a 00 00 00 e9 6d 04 00 00 f6 43 1c 02 0f 84 7d 03 00 00 8b 43 24 89 45 d8 8b
0x00d934c9   43 40 56 c7 45 d4 34 6a 2a cc 89 75 dc 89 75 e0 8b 38 8d 4b 48 56 89 45 e4 e8 d9 f2 b7 ff 8b 4d
0x00d934e9   e4 50 68 30 6a 2a cc 8d 45 d4 50 ff 57 14 8b 4b 30 8b 43 48 8b 11 50 ff 92 a8 00 00 00 8b 4b 48
0x00d93509   8b 01 ff 50 18 8b 4b 48 8b 01 6a 01 ff 73 24 ff 50 20 c7 43 14 0b 00 00 00 e9 fe 03 00 00 89 75
0x00d93529   ec 8b 4b 38 ff 75 ec 8b 01 ff 50 34 8b f8 3b fe 89 7d f0 0f 84 99 00 00 00 8b 07 8b cf ff 50 10
0x00d93549   8b 10 6a 09 8b c8 ff 52 0c 83 f8 02 75 7c 8b 43 48 8b 17 89 45 e4 8b 00 8b cf 89 45 d0 ff 52 70
0x00d93569   8b 4d e4 50 8b 45 d0 ff 50 44 85 c0 75 5c 8b 07 8b cf ff 90 b4 00 00 00 0f bf c0 89 45 e4 8b 07

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Re: Getting errors upon loading neighborhood
« Reply #1 on: 2006 October 09, 11:43:01 »
THANKS THIS IS GREAT

Corrupted lot and/or character file I would guess. Restore backup of hood or delete hood. I think those are your only options.
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Motoki
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Re: Getting errors upon loading neighborhood
« Reply #2 on: 2006 October 09, 13:49:09 »
THANKS THIS IS GREAT

Bleh, was afraid of that.  Tongue

Does the game load all the lots even if you are in a another sub-neighborhood? I tried removing the file for the lot I was in when the problem first started but that didn't help. This lot was in the main neighborhood but even if I go straight to downtown or uni from the loading screen it still crashes.
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Re: Getting errors upon loading neighborhood
« Reply #3 on: 2006 October 09, 13:50:17 »
THANKS THIS IS GREAT

Welcome to Big Fiery Ball Visible From Space. Remember to back up your neighborhoods frequently! Tongue

If your game shits itself during a save operation, it probably did not completely write the file, resulting in a corrupted neighborhood file. If you have a backup, you might consider attempting to duct tape the two files together to form a functional one that isn't too outdated. The lot files, except the damaged one, are probably salvageable, so you can likely reverse-port any that existed in your backup. If you don't have a backup at all, you're SOL. Sucks to be you.
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Re: Getting errors upon loading neighborhood
« Reply #4 on: 2006 October 09, 14:00:56 »
THANKS THIS IS GREAT

I do have a backup of a about a week, but several sims grew up, got makeovers, surgery etc in that time. A few died too. I guess since I have the character files in the corrupt neighborhood. I can always go with the backup, age them up and then apply the new character data like facial structure hair makeup etc. Sheesh what a pain.  Angry
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Re: Getting errors upon loading neighborhood
« Reply #5 on: 2006 October 09, 14:04:17 »
THANKS THIS IS GREAT

While you're at it, new Nanny.
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Re: Getting errors upon loading neighborhood
« Reply #6 on: 2006 October 09, 15:53:26 »
THANKS THIS IS GREAT

I manually back up my neighborhood files after every play session and keep the last 10-20 backups. Wish there was a program that expedites the process.
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Re: Getting errors upon loading neighborhood
« Reply #7 on: 2006 October 09, 17:28:27 »
THANKS THIS IS GREAT

I manually back up my neighborhood files after every play session and keep the last 10-20 backups. Wish there was a program that expedites the process.

There is, at least for one backup- it comes with Windows. Called Briefcase. Drag the files into Briefcase once, then after every play, hit go in and hit the Update button.

There are also lots of programs out there for backing up files, exactly as you want. People use them for backing up their personal servers all the time.
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Re: Getting errors upon loading neighborhood
« Reply #8 on: 2006 October 09, 19:07:28 »
THANKS THIS IS GREAT

If you dig around on Microsoft's Windows website, they have a tool called 'SyncToy' -- it's designed primarily to keep directories on two different machines synchronized (I use it to keep the Downloads folder on my main system and my laptop synced), but it'll also synchronize two different directories on the same machine.  The good part is that it'll only copy over files that are new or have changed, so it's a lot faster than a complete copy of the directory.

And of course, among its many other talents, SimPE has a built-in neighborhood backup utility.  It does an entire backup, though, not a 'new or changed' backup like SyncToy.
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