Thanks bekka. I don't know why they did that I think it should still be an option.

I didn't figure out the problem but I solved my problem. I decided to reinstall the program and played with it but it still didn't work so I deleted the program using an uninstaller program. I deleted group.cache and all of the downloads in my download folder. I deleted my recycle bin and rebooted. When I restarted, I reinstalled the game and just added two sims and when I went to the CAS it worked. I think the uninstaller program and deleting everything and then rebooting rest the game for me.

Thank You morriganrant. I will try this next time to see if anything different happens.

I am now wondering also you might be right.



Sudaki I was able to do this but now it is not working. I haven't installed I think since University and I just tried a couple of days ago. But I haven't tried as I added on new expansions and stuff packs. I wonder if something was incompatible and this is the result.

Yes, I added to the Sims download folder. I can't quite figure out what is going on. Maybe I should load the games in order. But I don't think that really matters.

Okay Rufio, I add a couple of Sims and houses at the same time so maybe the custom content was detected from the houses. I thought the clothes, hair, makeup, etc were custom content the game recognized.

Thank You for your response and help but I remember when I used to download some would not come out exactly right but many would be on point. I am getting 0% coming out right. This is not normal and I am also having problems with the unlocked purple fur. The entire dog turned purple when using it and now it is just some of the dog. I am going to reinstall the games. I wish I could roll it back a week but I didn't do a save.

Updated. I tried one more thing. I removed all the content in the download folder and then restarted my pc. Then I added just one sim and then restarted the game.  When the game started up there was no screen that said to enable or disable custom content. The game options showed custom content is on. But then I exited the game and added  bonus content that you got when you bought one of the expansion packs. I restarted the game and then the custom content screen appeared asking you enable or disable the custom content.

I am surprised about that because when I downloaded sims before and installed them, they would show up in the bin and I could select them. I believe the last time I downloaded a sims was when I had the University exp.

Okay, something is still wrong. When I go to the CAS area my sims are in pieces. They are not complete.  I mean there is a Sim with the icon that means it is custom but it doesn't look like the Sim I downloaded. I can select the eyes and hair and skin tone but I am know it is supposed to come in one part. What happened?

I mean the screen where families and homes show up when you can just simply select a sim or a house and add them to the game. I don't know what CAS means.
I selected the entire Sim not just the custom content.




I can see some  of the content for the Sims like skin, eyes, and hair in the body shop.
I mean there is a special purple coat that you have to go into the game options and unlock with a code. This coat turns a dog entirely purple. I was able to do this before this glitch but now when you select a dog and use the unlocked purple coat some of the dog turns purple like the head but not the body where as before it was the entire dog.

One other glitch I noticed has occurred. I can't delete some of the custom content in the body shop. Example: I was always able to delete the custom content directly in the game like the eyes, hair, and skin tone...etc  when I opened the bodyshop but now I can only delete some of it like the hair by clicking on the little trash can and then the custom hair. I can't do this with the eyes or the skin tone, or the makeup.

Hello,

I own all the main game and all expansions. I think the term is "aard"?? the stuff packs. I patched everthing and cracked the last game. custom content is enabled. I tried to delete group.cache.
I am running on an admin account. I cracked and then played after each one that had suckyrom on it.

A couple of days ago I installed a tool call sims2 clean installer. I installed lots and sims. I did not install anything into the game before this but I did unlock 3 special files that eaxis had created for pets. The dalmatian with the stars coat, the purple coat for dogs and the cat. I unlocked these back when I installed seasons.

so when I installed the sim clean install tool(after I installed all games and stuff packs) I noticed installed lots show up in the bin but installed sims do not.
custom content for the sims can be found in the bodyshop but no sim appears in the people bin.

I uninstalled clean install tool and I still can see my installed sims. The Download folder is full. Custom content is enabled. I can see the homes but not the sims.
The special coat to unlock for dogs is corrupted. when I select it, some dog is colored purple but not all. The stared dalmatian coat is fine and I never checked the unlocked cat.

I deleted groups cache under documents eagames sims folder.

Do I have to reinstall everygame?  And if I do, can I keep a sims and house I created in the game?
Is there an easy fix?

One more thing. Some people had suggested removing the custom content out of the downloads folder and then replacing it.

I did this but before I replaced it I entered the game. The homes I downloaded were still availabe but when I exited the game the icons for all the previous expansions and stuffpacks were missing the image. When I added the downloads back the icons returned to normal.

Does the download folder have stuff installed by the game on default? I thought this folder only contained items a player installed?

I believe I made a back up in seasons but should I to be on the safe side reinstall all? or is there one or two games to reinstall?

Thank You in advance.