You can't expect everyone on the site to have an equal knowledge of the game. If someone JUST BOUGHT TS2, has never been to the BBS, and asks about Bella or other premade characters, is it fair to give them hell for it? No. A reasonable response would be to gently point out that such topics are not much liked here, FYI, instead of just ripping them to shreds. Someone would have had to lurk for over 2 years to know something like the Bella thing, since it's been so long since anyone posted a Bella thread.
Well, if someone just bought TS2, then they're just starting to play the game. By playing the game, you're naturally gonna find out about the Bella thing or the Nervous Subject thing. I mean, it takes a month or two of playing before you realize that there are some things about the game that really suck or absolutely annoy the hell out of you. Most folks don't start immediately downloading hacks the day after purchasing the base game. There is a natural evolution of steps one takes of trying to make the game better. Ususally, the first step is getting on that sorry-ass EA site and doing posts/searches on the BBS. Then you find out about MTS2 and lurk around there for a bit. MTS2 is probably the best jumping off point for some of the more fancier stuff like inSIM and inTEEN. So I guess my point is that yes, folks should know all about the premade characters. They should play and explore their game before going on a "more advanced" site and asking dumbass questions that everyone knew the answer to 4 years ago.