More Awesome Than You!

I downloaded some antispyware, don't ask me why I to retarded to remember, and I tryed to play my game and like every 5 second this little blinking thingy on this bottom bar gives me a pop up and minamizes my game!!!!!!!! >:( It takes soooooooooo long for it to get back up! So I tryed to remove it by going to add or remove programs, and I couldn
't find it! Its like its locked into my comp! Is there anyway to get it off!? ???

You'll have to be more specific on what antispyware you downloaded before we can give you advice.

Who wants to bet that it's Norton?

It was a free one, I'm not sure what its called something like securityguardv7.0 the toolbar that came with it That I managed to get out siad someting along those lines.

Surely you could just go add/remove programs and uninstall it.  Then burninate the left overs.

No it really wasn't listed, infact its like it was never installed but it DEFFINTLY was, *pokes annoying thingy*

AND NOW I CAN'T RIGHT CLICK!!!!!!!GRRRRRRRR!!!!! >:( >:( >:( :'(

If that's the name of it, then try this (http://www.websecurityguard.com/cr_help.aspx?faqid=2154&faqmod=WSG_INSTALL_WSG).

Then thats not it! I don't have a crawler button but thanks anyway :'(

Have you noticed the name when you pull up task manager?  At least try to find the exact name of whatever is running so that you can then delete it out however you can. I was going to suggest the web crawler as a culprit too based on the name you gave.

Try installing HijackThis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php), get a log file, and attach the log file to your post. Once we understand exactly what processes are running on your PC, we can figure out what the borked one is, and how to uninstall it.

I can't open tack manager! THIS IS RETARDED! THIS THINGS MORE OF A VIRUS THAN IT IS ANTISPYWARE! I Can't rightclick, open a new page, OR opena task manager, I'm gonna have be takein away by the guys in white coats if this continues!

ehh, what did it mean by "out of memory" I have 95 gigs or harddrive space left!

ok, I managed to ctrl alt del, but I didn't see it running, all I saw was the sims 2 pets, that hijack this page, and this page!

Are you RETARDED?

Uh, duh, what do you think! Of course I'm retarded or I would have deleted this thing by now!

Good.  Admittance is the first step to getting a full scholarship at STFU.

 :o :P

Try looking under "processes" instead of under "applications".  There will be a ton of things running.. concentrate on the ones that don't say "system" or "local service". On mine it has our last name.. I can close anything that says "CErensdorf" w/o hurting my pc... it might shut down my internet (firefox.exe), it might stop the task manager (taskmgr.exe).. or maybe the whole pc (explorer.exe) but it won't break anything.

Before shutting anything off/down write it down in notepad so that you can do a search on google just what the process is.

Sounds like you have a virulent virus though.

ok, let me try that! ;D

Gigglesnort!

For the past year or so, there's been a rampant trend in pop-ups that scream that you have X virus, or your computer is at risk, and link to a free or pay solution. These solutions are nothing but the very malware you are supposedly infected with. Never ever ever download something that you didn't seek out yourself.

Get your parents to help you, as you are obviously a whiny little child. Geeks2Go is a great help.

Dual boot FTW. Man, I don't see how you guys put up with all that.  8)

um thanks, but I'm 19, and my parents died last year in a car reck :'( I stiil need help! I can't open the ctrlaltdel menu!

Ok I managed to get it to download, heres my logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21:10 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5048
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T5048
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1C3C4699-B285-475F-BE47-0B26088CE876} - C:\Program Files\Video ActiveX Access\iesplg.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: (no name) - {CD292324-974F-4224-D074-CACA427AA030} - (no file)
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [AntiVirGear 3.7] "C:\Program Files\AntiVirGear 3.7\AntiVirGear 3.7.exe" /h
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/activex/DIGHardwareControl.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {D1548A26-B8F6-4E86-AE74-E7062CCC2E2A} (igLoader Content on Demand) - http://www.miniclip.com/igloader/igloader.CAB
O22 - SharedTaskScheduler: haruspicy - {60dea04c-9817-4309-bfa2-f8a1766c3cd1} - C:\WINDOWS\system32\jrpkmgh.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 6860 bytes

I have no idea why you have Disney-spyware on your computer, but it seems like you've downloaded spyware pretending to be anti-spyware.

thats my neices crap, and it probaly is that.

anyway, how do I get it off! ??? :-[

When looking this up, I found many entries similar to this (http://www.2-spyware.com/remove-antivirgear.html) [2-spyware.com].  There's removal instructions on that page but it appears that any legitimate anti-malware program should get rid of it.  Most AVs have this built in but 2 that I believe will remove it are Comodo BOClean and Spybot Search & Destroy.

Try booting from disk and using format c:

If that's true, I'm sorry for your loss. However, I find it hard to believe that a legitimate 19-year-old would type as badly as you do, or act like such a damn baby. Pescado has kindly suggested a solution.

thank you, I type badly becuase I'm dislectic, anyway, I'm working on both of those, but if I don't go to sleep soon, I'll pass out, see you tommorow, I'll work somemore on all of your suggestions, thank you!!!!

 
                                               

                                                                                                                                                  :-**~Jade~* :-*

There's no "19". Only 18.

Ye olde dyslexic call.  It seems to be the excuse of choice for not taking the time to LEARN how to spell.  My flatmates completly dyslexic (he reads things out loud backwards, it really is amazing) yet the man can spell.

Dyslexic does not mean "unable to use spellcheck".

JadeAngel, just take your computer back to the shop and tell them you're too stupid to own it.

I second that. 

When I saw that, it immediately became a bunch of buzzing to my virtual ears. For every single observance, she has an excuse. It's Not My Fault Diarrhea. I know plenty of dyslexics. They just take more time to make sure that they get it right and don't look stupid. No excuse.

And where did she get the damn stuff anyway.  Any google search will get you hits on all sorts of legitimate anti-spyware.  This one seems to have downloaded something that was linked on a questionable site without checking anything, and didn't even bother to remember the name of the program.  Given that the system is probably so overloaded with all kinds of malicious crap that was downloaded on a whim, I second the "format c:" solution.

During the time it takes to rebuild the system (assuming she has, and can find, any of her original disks for reloading the OS, programs, etc.) I can visualize a skills bar filling up (a bit at least).

Wow. Playing for sympathy on this board will only get you death threats, JA. If you're going to try to con me at least learn how to do it properly first.  :P

aah, umm.  I had a brain tumour removed about 9 years ago now.  I use that as an excuse all the time, mostly to 'forget' to get in touch with people I don't like, and I certainly play for sympathy.  Is that good enough?  Can I have my hate mail now?

Whining and inventing drama or using real events for sympathy points (tacky) will get you nowhere here.

Try whining to Major Geeks or Bleeping Computer instead.

Or to anyone who cares, really.