sim tv not displaying

[notveryawesome]

I don't know how new/old these particular graphics cards are (I use a Radeon X1600, myself), but with some of the older cards, it often proved helpful to roll back to an older driver, because the newest one was causing problems. If these are very new cards, however, there might not BE an older driver to roll back to. If there are older drivers, you could possibly try one to see if it works.

[KatEnigma]

These are new cards, and it's been a problem since the very beginning, so I gather. Definitely neither an older or newer driver solved it for me when I went looking.  There's supposed to be a fix in the drivers that will be out later this month. (generally around the 20th)

[guedesrs]

KatEnigma, maybe if we try to contact support with the Ati about this bug with this cards, can be more fast, or u think they know this problem?

I say that because i have a known and he's work in EA GAMES, and he say to me about they don't have a "most friendly" with the "Ati", but with Nvidia" EA have a partnership. And so I'm more concerned that they do not see this very important.
 
Guys sorry for my poor english... But i really really be angry about this bug on TV in my games     

[Ryslin]

I suspect SIMS players have annoyed the hell out of them...

8.3 was released today. I am installing to see if it fixes.

[jsalemi]

8.3 was released today. I am installing to see if it fixes.

Looking forward to your report.

[Ryslin]

That's a negative there.
I can see the computer screen for "desktop" interactions (bloging /chatting so on) but if it has to play the .movie file no luck. black screen of doom.

-sigh-

[jsalemi]

<sigh>  I was looking at the readme for the new drivers, and didn't see anything there about it, either.  I'll have to poke around the ATI board a bit and see if there's any further info there.

[KatEnigma]

EA may have (finally) gotten Nvidia to come down the highway and help them fix those issues, but the game is still DESIGNED to be friendly to ATI cards. Just not the DX10 ones, apparently. 

The driver is out way early- they almost always stick to releases around the 20th.  It fixes 3 WoW issues and a Blu-Ray issue, so maybe this was a Rush job, and we're put off until later. We're not a "real" game, after all. Bah!

[guedesrs]

Folks, we need to make a petition and send to ATI. If we join a number of reasonable people, they would give more importance to this shit that happens only in The Sims 2 and the cards 2xxx 3xxx.

Any offer is to make this petition?

[guedesrs]

ATI will always prioritize newer games with the most of players. If we don't make this petition, they'll never get this fixed 

And we need to do this petition for EA GAMES too!

[Ryslin]

Petitions tend to piss off the companies. A well written or technical trouble ticket may do more for our position.

[KatEnigma]

Petitions are either worthless or hurt the cause.

Made sure you're card is registered, and then submit a ticket to ATI.

[KatEnigma]

Idiot ATI!!!!!!

I submitted a ticket. The response with their "solution"?

Based on our experience, lockups and hangs issues are usually due to improper
system configuration, driver issues, faulty hardware, or a known issue between
a given application, driver and hardware in use.

Please click the link below for more information:

https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=28022

If the information above does not resolve your issue, please respond to your
ticket in order to get assistance from our qualified support representatives.

Thank you for choosing AMD!

Hello, I didn't claim I HAD hang or lockup issues. 

Needless to say I went back and updated the ticket to tell them NO, that was not helpful.

[Ryslin]

you got "tier 1" tech support there...
just keep plugging either they will get annoyed or you will get someone who has a clue

[KatEnigma]

Yeah, this morning it was update the Bios and make sure you have a good enough power supply.  I'll be updating the ticket again shortly.

[guedesrs]

Yeah, this morning it was update the Bios and make sure you have a good enough power supply.  I'll be updating the ticket again shortly.

Whem I talk with a support of ATI by phone, the man who answer me told me if i update my bios maybe it's work.

Is that really a solution??

[KatEnigma]

No. He's an idiot.

[guedesrs]

No. He's an idiot.

Lol!!!

Yeah u right ! That's so funny!!

But so, KatEnigma, u think the next driver of Catalyst this can be changed?

[KatEnigma]

Sure, it CAN be changed. It's just a matter of when. It took Nvidia over a year to fix their driver/TS2 issues, and then they fixed it and new ones cropped up. 

[Vren Lyet]

This "no ingame tv video on ATI HD2600 cards" issue indeed appears to be driver related.

For eight months now, I've been using an iMac and had been playing "The Sims 2" under Windows XP (installed via BootCamp) and had the very same problem: no ingame tv video. I thought it to be some Mac incompatibily problem...but...

I finally moved to the Mac version of "The Sims 2". So I'm playing the game under Mac OS X now and guess what: everything works perfectly!

Definitively, this IS a driver issue!

Hey you ATI guys: If Apple can do it for Mac OS X, so you should be able to do it for good old Windows XP, right? YOU built the hardware!

It's a shame, really.

[guedesrs]

This "no ingame tv video on ATI HD2600 cards" issue indeed appears to be driver related.

For eight months now, I've been using an iMac and had been playing "The Sims 2" under Windows XP (installed via BootCamp) and had the very same problem: no ingame tv video. I thought it to be some Mac incompatibily problem...but...

I finally moved to the Mac version of "The Sims 2". So I'm playing the game under Mac OS X now and guess what: everything works perfectly!

Definitively, this IS a driver issue!

Hey you ATI guys: If Apple can do it for Mac OS X, so you should be able to do it for good old Windows XP, right? YOU built the hardware!

It's a shame, really.

Yeah u definitively right!!

Damn!! We need to send a lot of emails!!

They need to fix this in the next driver!!! 

[KatEnigma]

You don't need to send a lot of emails, everyone who legitimately has the problem needs to file a support ticket and keep at it. I'm up to the "install this utility so we can see your system configuration" point.  Which I understand, since people lie about their system configs all the time "I have the latest drivers" when the drivers are really a year old.  But I hate doing it, nevertheless, especially over something that has NOTHING TO DO WITH MY MACHINE. 

[Ryslin]

update--
there is a sticky at maxis that indicates they are aware of the issue.

now if we get a fix is entirely different

[jsalemi]

Update:  AMD/ATI has finally acknowledged that this is a problem.  They have a knowledge base article open here, but no solution yet.  Worth keeping an eye on.

Also, they have a hotfix for 3D stuttering issues; doesn't explicitly mention the sims, but it might solve some of the occasional screen freeze/lag issues.  You can get it here.

[Ryslin]

Installing ..........

and thanks er... Baaaa