Crashing during Save = Eaten Neighborhood???

[anillee]

I have just recently started my neighborhood over due to a bug I had in the first one.  I was saving my game so I could go into Edit Town and put some more affordable housing into the game and it crashed.  I log back on and my neighborhood is gone.  It says the name of the Saved neighborhood I had, but shows some family "Ramirez" and I can't play.  I am using Supreme Commander but I haven't disabled it, uninstall and tried to play without it.  I haven't been messing with files or anything.  Anyone else experience something like this?

[Madame Mim]

In your Saves folder (under your documents) there will be your saved hood and another file by the same name .bak). Delete your saved hood (or just move it somewhere safe if you can't bring yourself to do that just yet) and rename the .bak file to .package. The .bak file is your previous saved neighbourhood file so you will have lost all your work back to that time, but it may save your hood.

[vanillabuzz]

I had the same problem. I don't have anything installed but the 'no mosaic' hack and random patterns, Sims Store crap, stuff like that. Anyway, so I did this and it didn't work. I am guessing I lost my hood forever? This makes me so angry. UGH stupid game. 

[chaos]

I was able to restore my borked 'hood by uninstalling and reinstalling the game, but not choosing the option to delete saved games, saved content, etc. It worked for me, but may not work for you. Use this solution at your own risk.

[anillee]

Mim's advice did the trick for me.  Thank you, Mim