Error codes 12 and 13 along with crashing.

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tizerist:
Quote from: Simsample on 2009 September 14, 21:00:39

Tizerist, do you get a Sims cache file?

Yep, as soon as I removed the 979mb file, the two Sunset Valley files appeared, and have been getting larger.
I am in the middle of moving the sims and lots in my SV to a completely fresh hood. Only 3 lots from 93 remained in that hood, and 0 sims, so quite an overhaul.
I'm hoping that the fresh hood, without the 'history' of the EAxis sims and lots will be more stable when the mass imigration is complete. But I must do it slowly, so that I know at which point the errors come back up, if in fact they do.

diana:
Here's a little update to the error code issues i've had pretty much since June, which is the month I installed the game. After trying everything I could find to fix error code 12 with no luck, and after installing a new radeon 4870 x2 and still getting error code message, I decided to turn down all the in game graphic features except the sims detail which I've left on high level and since then have only gotten one error code 12 message in two weeks, which is a major improvement for me when you consider I was getting error code 12 messages on every other save and even got to a point of getting the error message on every save.

As much as I hate the look of the game with low level detail settings, its the alternative to not playing at all, or starting a new hood every week.

And just a side note, an Alienware tech who happened to be a hardcore gamer, went into my sims game via remote access and after troubleshooting for 4 hours on the phone to find a fix for the hard crashing and graphics issues, the tech believes the issue is with EA and the fact that the game is incompatible with alot of the graphics cards and also vista 32. Basically they need to make a patch to fix the things  that are causing the errors.

Simsample:
Two players on another forum who were having error 12 issues were using Radeon HD 4800 with XP, and Radeon HD 4850 with Vista Home. There are many others, but I don't know their specs. I'm running XP with an ancient Radeon X1600, and I have no problems at all. Perhaps it may be useful to list specs here, further to diana's information?

bigpooh:
Im running xp 32 with a 4850 and have never had a error code 12.

I have error code 13 which has something to do with me having added 5 custom lots and 2 eaxis with 2 families (all to empty unconverted residential lots) to my previously unmolested sunset valley. Got the 13 a day after adding the last two custom lots.

Steele:
Quote from: Simsample on 2009 September 14, 21:00:39

Can you confirm then, Steele, that the test you have done have all been using the same savegame? So, you do not necessarily get an error 12 or 13 if you start a new Sunset Valley game? Is this hood varied very much from the original Sunset Valley?
It is curious that you get the sim cache file whereas slymenstra and I do not. Tizerist, do you get a Sims cache file?

Yes it is the same savegame. In many ways the hood has already very different from the original Sunset Valley, though even restoring the original building and residents. Behind the scenes there's a lot of junk underneath, description data of 12 generations of dead sims and other historical data.

If you have the empty objectCache file or the original 979Mb file, the package files will not generate or update. I made a mistake on my 9/11 post, I did not check the time stamps of the file.

In my experience, trying a new sunset valley game does not get an error 12 or 13. Though there are some players who report that they have these errors a few days after making a new hood. Also there's another player who's playing Riverview and she claimed that she gets more frequent error 12 or 13 than her legacy family in Sunset Valley.

Quote from: diana on 2009 September 14, 22:53:54

As much as I hate the look of the game with low level detail settings, its the alternative to not playing at all, or starting a new hood every week.

For some computers the graphics is causing the problem. In my case, it does not work, setting it to low level makes the game look like a 3D version of sims 1. It's a collector sim's nightmare without the collection helper reward. You won't see the rocks, bugs or butterflies without it. Nighttime is more worse all you see is black in unlighted areas.

I have a niece who's also playing using a laptop. She's been playing sunset valley with aging at epic and un-updated game. No hacks only items from the store. So far she hadn't encountered the error playing since June 2nd. I might take a look at her pc when she brings it one of these days.

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